Terms and Conditions

Last Updated: October 2025

Welcome to Panoptic Niche. These Terms and Conditions (“Terms”) govern your use of www.panopticniche.com and all related services offered by Panoptic Niche (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. General Information
Panoptic Niche is a fragrance retail and lifestyle brand offering curated perfumes, beauty products, and related accessories. All purchases, interactions, and activities conducted through our website are subject to these Terms and applicable laws of Trinidad and Tobago.

2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
– Use the website in a way that may harm, disable, or impair its functionality.
– Attempt to gain unauthorized access to our systems or data.
– Engage in fraudulent or deceptive practices, including false orders or chargebacks.
We may terminate or restrict access for violations of these Terms.

3. Product Information and Availability
We strive for accuracy in product descriptions, prices, and images, but errors may occur. We reserve the right to correct inaccuracies, modify or discontinue products, and limit quantities or cancel orders (including suspected misuse or fraud). Colors/packaging may vary slightly due to display differences and manufacturing updates.

4. Orders and Payments
By placing an order, you confirm you’re authorized to use the selected payment method and that your information is accurate. Orders are subject to acceptance and availability. Payments are processed securely via trusted third parties; we do not store full payment details.

5. Shipping and Delivery
Delivery timelines vary by availability, destination, and carrier. We aim for prompt delivery but aren’t liable for delays beyond our control. Tracking details are provided where available.

6. Returns and Exchanges
Due to the personal nature of fragrances and beauty products, all sales are final unless an item is defective or damaged upon receipt.
If you receive a defective product, contact us within 7 days of delivery at customerservice@panopticniche.com with proof of purchase and photos.

7. Intellectual Property
All site content—images, text, designs, logos, graphics, and product names—is owned by Panoptic Niche and protected by IP laws. Do not reproduce or use for commercial purposes without written consent.

8. Marketing and Communications
By using our website or subscribing, you consent to receive promotional messages, newsletters, and updates. You may unsubscribe anytime via the link in our emails or by contacting customerservice@panoptic.com.

9. Privacy
We handle your data per our Privacy Policy (see www.panopticniche.com/privacy-policy), which explains how we collect, use, and protect your information.

10. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from use or inability to use the site or products, nor for inaccuracies or technical issues. Our total liability shall not exceed the amount you paid for the product(s) in question.

11. External Links
We may link to third-party sites for convenience. We aren’t responsible for their content, security, or privacy practices.

12. Governing Law
These Terms are governed by the laws of Trinidad and Tobago. Disputes will be resolved in its courts.

13. Changes to These Terms
We may update these Terms periodically. Updates will be posted on this page with a revised date. Continued use signifies acceptance.

14. Contact Information
Panoptic Niche
Email: customerservice@panopticniche.com
Website: www.panopticniche.com